Return & Exchange

Returns & Exchanges Policy

• Customers can request a return or exchange within 14 days from the delivery date
• Items must be unused, in their original condition, and include all tags and packaging
• Requests after the 14-day period will not be accepted
• Exchanges are subject to product availability at the time of request
• Shipping costs for returns or exchanges may be applied depending on the case
• To start a return or exchange request, customers should contact us via /pages/contact

Refund Policy

• Refunds are processed after the returned item is received and inspected
• The product must meet the return conditions to be eligible for a refund
• Refunds will be issued using the original payment method when applicable
• Shipping fees are non-refundable unless the return is due to a mistake from our side
• Processing time for refunds may vary depending on the payment provider